Contact Center Management System

Contact Center Management System: Contact Center Management System is the way in which organizations manage the daily operations of the contact center workforce. This feature helps the business to run smoothly. Our system uses software and modern technologies such as calls recording, agent tracker and call center report generator to ensure accuracy and productivity of daily operations. We are committed to satisfy customers in a convenient way.

  • We provide Managed services.
  • We provide project management consultancy for building call centers.
  • We have our own tailored software products for call center.
  • We provide end to end outsourcing solutions and cloud base call center.
  • Our call center assembly and management services has been doing business to our clients in different sectors through the years.
  • We have provided them not only modern equipment and technologies but also skilled and professional talent who can help bolster the call center process for the company.

Customer Relationship Management Module CSC (CRM): It moves your business from a product-centric focus to a customer-centric focus. CRM is an application coupled with cases, request, complaints information management and support methods that are used to retain and improve customer loyalty.We build a user-friendly application to properly managed, collate data information and boost performance of the services and client.

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Phone: 04 2277444
TollFree : 800 CITYCSC(800 2489272)

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